Visitation Policy for Clearwater, Starting August 10, 2020

Starting Monday, August 10, 2020


To facilitate limited Skilled Nursing Facility visitation considering the COVID-19 pandemic.


It is the policy of Kendal on Hudson’s Skilled Nursing Facility, Clearwater,  to facilitate limited visitation for residents in accordance with guidance released by the New York State Department of Health and the facility’s Infection Control Program. 

The currently approved policy allows for

  • Outdoor visitation only, in the Clearwater / Healing Garden
  • Pre-scheduled visitation Monday through Friday; 10am to 11:30am and 2pm to 4:30pm
  • Thirty (30) minute visits, maximum
  • No more than two simultaneous visits at any one time
  • Two visitors, maximum, per resident
  • Visits by individuals who comply with Kendal on Hudson standards for visitation:
    • visitor(s) must arrive 10 minutes prior to their scheduled visit time
    • visitors must have a face mask which covers both the nose and mouth
    • visitors must satisfactorily meet screening criteria


This policy is in effect when

  1. The Mid-Hudson Region of NYS is, minimally, in Phase 3 of the State’s Re-Opening stages.
  2. The facility is in full compliance with all State reporting requirements including COVID-19 focus surveys, HERDS and staff testing surveys, and federally required submission of COVID-19 data to the National Healthcare Safety Network (NHSN).
  3. The facility has protocols in effect to separate residents into cohorts of positive, negative and unknown as well as designated staffing to provide care to positive and non-positive resident populations. 
  4. The NYS Forward Safety Plan has been completed and submitted to the authority designated by NYS DOH. 
  5. The facility has sufficient staffing as evidenced by Kendal on Hudson’s staffing plan and as reported to the NHSN.
  6. There has not been any new onset of COVID-19 among staff or residents as reported to required regulatory bodies for a period of no less than twenty-eight (28) days. 
  7. The facility is meeting the requirements for testing including a single base-line test for all nursing home residents and the ability to test or arrange for testing of all residents upon identification of any individual resident with symptoms or the occurrence of a positive staff member.
  8. The facility has an executed an operational arrangement with laboratories to process SARS-CoV-2 virus tests.
  9. The facility is adhering to written screening protocols for all staff during each shift, and each resident daily, and all persons entering the grounds of the nursing home, including visitors. 


If the facility is not in compliance with one or more of the criteria listed above, visitation will be placed on pause until compliance is reached. 

Residents who are on isolation precautions and/or who are quarantined according to DOH guidelines or the Kendal on Hudson Infection Control Program protocols, may be excluded from participation in this visitation program.  For these individuals, participation is at the discretion of Administration.

In accordance with Department of Health directive, the formalized visitation plan is posted to Kendal on Hudson’s public website.  Similarly, when visitation is paused  due to the inability to meet one of the criteria listed above, the Kendal on Hudson website will be updated to reflect this accordingly.    


  1.  Friends or family of Clearwater residents interested in visiting should call the Recreation Department at 914-922-1041. At the time of visit confirmation, the visitor(s) will be reminded of visitor expectations and requirements. Visits must be scheduled two business days in advance. 
  • Visit Ambassadors will be assigned to greet visitors at the Kendal main entrance, ensure that COVID-19 screening has been completed and that the visitor(s) have donned Personal Protective Equipment (PPE) for the visit.  A fact sheet outlining visitor expectations, including appropriate hand hygiene and face coverings, will be provided upon initial screening to all visitors. 
  • The Visit Ambassador will ensure that visitors’ information is noted in the Clearwater Visitation Log.  Information will include
  • the date and time of the visit
  • first and last name of the visitor
  • street address of the visitor
  • daytime and evening telephone number
  • email address, if applicable
  • affirmation that the visitor cleared the screening requirements
  • Upon completion of Procedural Points #1 and #2, the Visitor Ambassador will escort the visitor(s) outside of the building to the side entry door of the Mary Powell Building adjacent to the Administration Suite.  Visitors will be escorted directly to Clearwater from this entrance and will exit Clearwater into the Garden at the first exit door between the Private Dining Room and Nursing Desk. 
  • The resident will be escorted to the Garden.  Visits will be monitored by Visit Ambassadors or other designated staff to ensure that all parties adhere to infection control practices, including use of masks covering nose and mouth (if medically tolerated)  and social distancing. 

Sanitation wipes for surfaces and hands (or alcohol-based hand sanitizer) will be available during the visit.  Hand sanitizer and restrooms for hand washing are available in two locations between the entry point and the Garden.

  • At the conclusion of the visit the Visit Ambassador will ensure that the resident is escorted back to his/her room.  The Visitor Ambassador will escort the visitor(s) to the exit and ensure that the visiting space is sanitized before the next scheduled visit. 
Visitation Guidelines Sign