Kendal on Hudson Management Team


Pamela Klapproth

Pamela Klapproth

CEO/Executive Director

Pamela Klapproth has more than 20 years’ experience as an executive senior living professional with expertise in strategic planning and operations, financial management, resident and board relations, fundraising, marketing and community relations, new building construction and renovations, quality and compliance, including CARF and Joint Commission accreditations.

She has served as CEO/Executive Director of Covenant Living of Cromwell, Connecticut, and as CEO of Fairview, Odd Fellows Home of Connecticut in Groton. In both positions she focused on strengthening resident relations through an open-door policy, active listening sessions and clear communication of goals related to resident life. In those and previous positions, Pamela gained extensive experience with continuum of care services, including independent living, assisted living, memory care, long-term care, post-acute care, home care and hospice care.

A licensed nursing home administrator, Pamela has a bachelor’s degree in business administration from the University of Connecticut in health systems management and a master’s degree in business administration from the University of Hartford. She also has a certificate in long-term care administration from the graduate school of the University of Connecticut.

Jean Eccleston

Jean Eccleston

Chief Financial Officer

Jean , a Certified Public Accountant, is the Chief Financial Officer, with responsibility for all finance and accounting matters at Kendal on Hudson. She is also the CFO of the Kendal on Hudson Charitable Fund. In addition to her finance responsibilities, Jean oversees Information Technology.

Lisa Wacht

Lisa Wacht

Administrator, Health Services

Lisa and her team have responsibility for the operation of the Health Center including the Adirondack, Clearwater and Resident Care Center and are also responsible for all health and wellness programs. Lisa works closely with Syna Kandarappallil, D.O, our Medical Director and Chris Appel, R. N., our Director of Nursing in establishing all health and wellness policies, procedures and programs. Other key members of the Health Services staff include Stacey Conway, Director of Social Services; Patti Munson, Resident Care Director.

Chris Appel, R.N.

Chris Appel, R.N.

Director of Nursing

Chris is responsible for nursing care throughout our Health Center where she has achieved, in partnership with the Kendal on Hudson team, a consistent 5 star rating by the Federal Government and the selection as one of America’s Best Nursing Homes.

Ellen Ottstadt

Ellen Ottstadt

Director of Resident Services

Ellen works with the residents of Kendal on Hudson. She also oversees transportation services.

Cathleen McGaffigan

Cathleen McGaffigan

Director of Sales and Marketing

Cathleen oversees the sales and marketing, working with new residents that are moving into the community.

Fred Coppola

Fred Coppola

Director of Dining Services

Fred oversees all the dining at Kendal on Hudson including the bistro and the formal dining room as well as the dining services for our health center.

Bob Michael

Bob Michael

Director of Facilities

Bob works with the teams from facilities and environmental services to keep the building functioning and clean.

Susan Crowe

Susan Crowe

Director of Human Resources

Susan and her staff work with employees of Kendal on Hudson.